Payment Questions

⚫ Can items purchased be returned?

Due to the nature of the industry, we do not allow any refunds. However, If an error occurs with your order/products on behalf of Rich Connections we will correct the issue. View our Terms and Conditions for more details.

⚫ Can items purchased be exchanged?

We do not offer refunds, but we will exchange items up to 10 days after shipment, if they are still in the original packaging and have not been tampered. The state of the product when returned for an exchange is 100% at the discretion of the Rich Connections team. In addition any cost associated with an exchange is the customer’s responsibility. However, If there is an error on behalf of Rich Connections team we will correct the issue. View our Terms and Conditions for more details.

⚫ Do you offer a layaway program?

Yes! Please click here to learn about our layaway program.

⚫ Do you offer a financing program?

Yes, Rich Connections purchases can be financed using our PayPal Credit option. Please click here to learn about our financing program.