Customer Care Questions

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⚫ Will Rich Connections ship internationally?

Yes we ship worldwide.
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⚫ How long will it take for my order to ship?

After processing and once the order is fulfilled, shipping may take 3-5 days.
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⚫ What shipping carrier(s) do Rich Connections utilize?

Mainly USPS, but in some cases we utilize DHL, Fed Ex, or UPS.
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⚫ How long does it take to fulfill pre-orders?

This differs by product. Please look in the product description for an estimate.
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⚫ My order status says shipped/delivered but I haven’t received my package. What should I do?

Please contact info@therichconnect.com .