HAVE QUESTIONS? CALL OR TEXT US AT 404-317-4644 MONDAY-FRIDAY 9AM-6PM, SATURDAY 11AM -3PM
HAVE QUESTIONS? CALL OR TEXT US AT 404-317-4644 MONDAY-FRIDAY 9AM-6PM, SATURDAY 11AM -3PM
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Frequency Hair (Store Stock)

Before purchasing please read, failure to do so may result in delay or cancellation of your order.

This portion is related to payment processing and delivery method selected

ITEMS BEING SHIP TO YOU

When checking out, the billing address of the card used at checkout MUST match the shipping address the items are being shipped to! If you need your items shipped to an address not associated with the billing address associated with your card, you must use PayPal to checkout. NO EXCEPTIONS

STORE PICK UP
If you are selecting STORE PICK UP, when checking out, the billing address of the card used at checkout MUST match the shipping address. The checkout system will still prompt you to list a shipping address, please proceed as if you were getting the items shipped to you. Although items will not be shipped to you, these 2 fields (billing address and shipping address) must match. 

Our system will notify us, that this purchase is a store pick up as long as you schedule your store pick up and select "Store Pick Up" under shipping method.

If the billing address of the card used to checkout does not match the shipping address you will list on the order (although it is store pick do NOT use our store address as your shipping address) you will need to checkout using PayPal.

When you arrive to pick up items, please bring your state issued ID. If you did not check out with PayPal please bring the credit/debit card used to make the purchase for verification.

No one else can pick up your order, if you need us to release your order to someone else, you must list their name on the order OR send us an email to info@therichconnect.com or call 404-317-4644 for additional steps.

LOCAL DELIVERY TO YOU

If you are requesting a local delivery, the information entered into the shipping address field MUST match the billing address of the card used at checkout AND the address of where you want items delivered. If you need to have items delivered to an address not associated with your card, example work or family member's home, you must process your payment through PayPal. See steps below.

Step 1-

Arrive at shopping cart, while in shopping cart select local delivery, enter zip code of delivery address, if eligible for local delivery proceed by selecting delivery date and time then proceed to checkout. If you are not eligible for local delivery please choose either store pick up or shipping.

Step 2-

BILLING ADDRESS OF CARD BEING USED DOESN'T MATCH DELIVERY ADDRESS

IF the DELIVERY ADDRESS does NOT match the BILLING address of the card being used at checkout (see below)

Enter the delivery address into the shipping address field, then go to the top of the page and Choose Express Checkout with Paypal. You will complete your purchase on the PayPal platform.

BILLING ADDRESS OF CARD BEING USED DOES MATCH DELIVERY ADDRESS

IF the DELIVERY ADDRESS matches the BILLING address of the card being used at checkout, you can checkout using your credit/debit card or PayPal.

AVAILABILITY OF ITEMS

Items listed under our store stock category are available for same day pick up (Baton Rouge and surrounding areas), same day delivery (Baton Rouge) or same day shipment to any location in the United States. 

You can choose

  • same day pick up,
  • same day delivery or 
  • same day shipment via USPS, DHL, FedEx